Seller disclosure
Who sells, fulfills, charges, refunds, and supports each storefront order.
Effective September 26, 2026Your seller
The creator customer identified on the storefront is the seller and merchant of record. That customer sets the retail price, receives the shopper payment, owns support and refund decisions, and remains the seller whether it fulfills the order itself or hires a connected provider.
Kangaroo Pop's role
Kangaroo Pop supplies customer workspaces, storefronts, personalization, embedded checkout, order management, payment records, and authorized money workflows. Kangaroo Pop is not the product manufacturer, carrier, seller, or merchant of record for shopper purchases, and it does not collect or file sales tax. The creator's connected Stripe account calculates and collects sales tax, and the creator owns sales-tax registration, filing, and payment for every destination, including North Carolina.
Fulfillment providers
A connected fulfillment provider is a white-label supplier. It receives the snapshotted wholesale amount only after it accepts an assigned work order. It may report production, shipment, and exception facts, but it does not own the shopper relationship or decide a refund against the customer's charge.
Customer proceeds
Customer proceeds are the paid merchandise, fulfillment-method, and sales-tax amounts after Kangaroo Pop's platform fee, any accepted external-provider wholesale liability, refunds, and Stripe processing. The sales tax in those proceeds is the customer's to report and remit. A customer that is also its own provider receives no separate wholesale transfer to itself.